Please do not talk on your mobile phone in the waiting area.
Please turn your telephone off or on ‘silent’ during your treatment. This will allow our practitioners to ensure they are not distracted and that they are able to completely focus on you during your session.
Please be considerate of other patients in the clinic and keep noise to a minimum, particularly if you have children with you. We ask that children playing electronic games use headphones or turn the volume off.
Please try to arrive on time or call us if you are running late; we can often accommodate a later booking time. Letting us know in advance also allows us to use your time for a patient who may be in need.
Please allow more than 24 hours’ notice if it’s necessary to cancel a booking, otherwise a cancellation fee may be charged.
Please do not bring food into the clinic for you or your children.
Please remove your shoes or work boots if they are muddy.
Please keep an eye on your children, especially when you are in the car park.
Please note that the clinic treats children with special needs. We ask that you be patient and understanding.